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    Outage information request form

    Complete this form to receive an email from us to confirm a power outage at your premises for purposes other than an insurance claim*, e.g. to help you request more time to complete an assignment you couldn’t finish when the power was out. It will be sent to the email address you enter into this form.

    *If your request is related to an insurance claim, please submit our Insurance letter request form.

    Please view our privacy statement regarding the collection of data.

    Required fields are marked with an asterisk (*).

    Contact Details
    The NMI is a 10 or 11 digit number that can be found on the premises power bill
    Please enter your best business hours contact number as 10 digits with no spaces
    The outage information will be emailed to this address
    Outage Details
    Time of the outage
    Please select date or enter in format dd/mm/yyyy
    Did the outage last for more than a few seconds?
    Privacy Requirements
    Privacy verification To help us respond to your enquiry as quickly as possible, we'll need to confirm your details to meet privacy requirements. Therefore, please tick and provide three (3) of the following verification details.
    The NMI is a 10 or 11 digit number that can be found on the premises power bill
    Please scan all documents into one file. Maximum file size 5Mb.