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    • Outages
      • Outage Finder
        • Outage Finder map
        • Outage Finder text view
      • Be prepared for outages
        • When power goes out
        • Life support customers
        • How we restore your power
        • Solar power & battery storage safety
        • Electrical generator safety
      • Storms & disasters
        • Keeping safe in severe weather
        • Storms & disaster preparation checklist
        • Getting reconnected after severe weather
        • Financial support & useful emergency links
        • How we prepare for severe weather season
      • Lightning tracker
      • Hot water issues (Cold water)
      • Claims
        • Loss or damage claims
        • Electrical contractor fee claims
        • Insurance letter request
      I want to
      • Report a faulty street light
      • Find out how to prepare for outages
      • Find out what to do when power goes out
      • Report I have cold water
      • Get reconnected after a storm
    • Safety
      • Planning to build near powerlines
      • Working near powerlines
        • Safety advice
        • Before you dig
        • Exclusion zones & safety laws
        • Powerline markers
        • Vehicles with high loads
        • Look up and Live map
      • Safety at home or work
        • Safe entry to your property
        • Safety switches & electrical equipment
        • Trees & powerlines
        • Solar power & battery storage safety
        • Shocks & tingles
        • Christmas & party lighting
        • Property poles & privately owned powerlines
        • Electrical generator safety
      • Incidents & emergencies
        • Keeping safe in severe weather
        • Report fallen powerlines
        • Vehicle accidents & powerlines
        • Surges & spikes
        • Power outage safety
      • Your industry
        • Agriculture
        • Aviation
        • Building & construction
        • Plumbing
        • Trucking
        • Structures & billboards
      • Kids safety
        • School education program
        • Heroes at home
      I want to
      • View the Look up and Live map
      • Request a Safety Advice
      • Register for meter reader alerts for dog owners
      • Report a faulty street light
      • Order factsheets and industry packs
    • Manage Your Energy
      • Smarter energy
        • Solar PV
        • Electric vehicles (EV)
        • Our network batteries
        • Home batteries
        • Home Energy Management Systems (HEMS)
      • Ways to save at home
        • Air conditioning
        • Appliance energy saving tips
        • Hot water
        • Lighting
        • Pool
        • Renovating & building
      • Ways to save for businesses & farms
        • Business energy resources
        • Agriculture industry
      • Energy concessions
      • Commercial & business opportunity consultations
        • Feeder limitations
        • Aggregated demand response program
      • Managing electricity demand
        • Peak demand
        • Demand Management Plan
        • Demand Management Innovation Allowance Mechanism
        • Managing your power bill
        • Helping you manage your energy use
        • How we manage network demand
        • Audio Frequency Load Control
        • Industry engagement
        • Customer stories
      • Tariffs
        • Economy tariffs
        • Residential tariffs
        • Business tariffs
        • Load control tariffs for business
      • PeakSmart air conditioning
        • PeakSmart events
      I want to
      • Find out the benefits of EV
      • Stay up-to-date on network planning & expansion projects
      • Save on my home power bill
      • Make my home a smart energy home
    • Our Services
      • Self Service
        • How to register to Self Service
        • Manage notifications
      • Metering
        • Smart meters are a smart move
        • How to read your meter
        • Meter read alerts for dog owners
        • Submit a self-meter read
        • Meter locks
        • Safe entry to your property
        • Metering charges
        • Accessing your metering data
        • Power of Choice for customers
      • Network pricing & tariffs
      • Connections
        • Residential & commercial connections
        • Subdivision connections
        • Large customer connections
        • Unmetered supply & public lighting
        • Property poles & privately owned powerlines
        • Choosing your electricity retailer
        • Property records search
        • Development application referrals
        • Connections guarantee
      • Projects & maintenance
        • Major projects
        • RIT-D projects
        • Tree trimming
        • Helicopter patrols
      • Engineering testing services
      • Cyber security & scams
      I want to
      • Access our portals
      • Submit a self-meter read
      • Get my solar PV connected
      • Get power connected to my house
      • Register for SMS or email alerts for my property
      • Connect a subdivision
    • Contractors
      • Document library
        • Standard Work Procedures & technical documents
      • Electrical partners alert
      • Electrical contractors
        • Queensland Electricity Connection Manual (QECM)
        • QECM query call back request
        • Energy Academy
        • Authorised person
        • Price list for Alternative Control Services
        • Information for Electrical Contractors regarding fee claims
        • EV charging & connections
      • Solar installers
        • Connection essentials
        • Assessment criteria & application outcomes
        • Solar feed-in tariff changes
      • Electrical partners portal
        • Register for the Electrical Partners Portal
        • Portal user guides & tips
      • Contractor connection information
        • Subdivision connections
        • Unmetered supply & public lighting
        • EV charger connections
      • Working with us
        • Accredited service provider information
        • Contestable work guidelines & manuals
        • Tenders
      • Facilities access & shared assets
        • Underground facilities
        • Overhead fibre on poles
        • Wireless antennas
        • Public EV chargers
        • CCTV, Smart Sensors & other devices
        • Banners, signs & artwork
        • Accredited Service Provider Ratings
        • Resources & documents
      • Contractor training
      • Power of Choice for contractors
      • Customer requested switching form
      I want to
      • Login to the Electrical Partners Portal
      • Read the QECM and the QEMM
      • Ask a QECM question
      • Connect a subdivision
      • Find out more on UMS and public lighting
      • View metering charges
      • Register for electrical partners alerts
      • Organise customer requested switching (Isolation upstream)
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    • BESS site access for unscheduled work request form

    BESS site access for unscheduled work request form

    #### NEED TO FIX UP SELECTIVE EMAIL RULES ###

    Please complete this form if you have identified a need to conduct unscheduled work (whether on-site or remotely) to one of our HV Network Connected Battery Energy Storage System (BESS) sites.

    We will assess your request for access and be in touch to advise if its approved, and confirm the priority and access time frame.

    You might find the answer to your query in our frequently asked questions.

    Please view our privacy statement regarding the collection of data.

    Required fields are marked with an asterisk ( * ).

    • BESS site access for unscheduled work request form

    • Contact Details

    • Access Details

    • 0/200
    • 0/1500
    • Will your staff need physical access to this site?
    • Will your staff need temporary elevated remote access to this site?
      • Elevated access 
      • For example, remote Developer access or Sub-Contractor access

      • Priority Assessment Details 
      • Priority Assessment Details

      • Please read our BESS Supplier Requested Unscheduled Work - Site Access Request Process (PDF 1.5 mb) to help you with this section.

      • Please read our BESS Supplier Requested Unscheduled Work - Site Access Request Process (PDF 1.5 mb) to help you with this section.

      • What level of support will you require from us to conduct the work?
      • What date do you propose to start the work?*
         / /
        2 digit day, 2 digit month, 4 digit year
      • What date do you propose to complete the work? *
         / /
        2 digit day, 2 digit month, 4 digit year
      • What is the risk that has prompted the need for this site access?*
      • Please select two options. This information will help us to assess the risk, as per our Site Access Request Process document (see link above).

      • Please select the best description of the risk to Health & Safety*
      • Please select the best description of the risk to the Environment*
      • Please select the best description of the risk to Assets*
      • Please select the best description of the risk to Stakeholder & Reputation*
      • Please select the best description of the risk to Customer & Community*
      • Please select the best description of the risk to the Ability to Trade*
      • Please select the best description of the Commercial Risk Value to Us*
      • Please select the best description of the risk to Ability to Meet Your Contract/KPIs*
      • Please select the best description of the risk to Compliance, Legal & Regulatory*
      • Please select the best description of the risk to Cyber & Information Security*
      • Please select the best description of the risk to Network Operations*
      • 0/1500
      • Please read and accept the following acknowledgements:*
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    Emergency (24/7)

    000 or 13 16 70
    To report life threatening emergencies like fallen powerlines or shocks & tingles.

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    13 22 96
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    13 74 66
    For general enquiries, call from 8:30am to 4:30pm Monday - Friday, or call after hours for planned interruption enquiries.
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    We’ll send you an SMS text message if something happens with your electricity service—like unexpected power outages and when we need to visit your property to read your meter or carry out service work.

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