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The Australian Energy Market Operator (Australia’s independent energy markets and power systems operator) and the Australian Energy Market Commission (which sets the rules that govern the electricity and natural gas markets) both offer information on the Power of Choice review on their websites.
The Department of Energy and Public Works also provides information on its website.
You can read a summary on our Power of Choice for customers web page.
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From 1 December 2017, your nominated electricity retailer will be the best contact for the status of metering installation/changes at your premises.
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These are Metering Service Charges and they are not new. Previously they were bundled into the Supply Charge.
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Due to the Power of Choice industry reform on 1 December 2017, electricity distributors like us are no longer able to install new metering. This includes remotely read or “comms/smart/digital” meters. You'll need to discuss installation with your electricity retailer directly.
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The Supply Charge is a fixed fee which recovers the cost of providing and maintaining the physical connection to your premise, (poles & wires), not the energy that you consume.
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Previously the Supply Charge included the Metering Service Charges related to the premise. Some Retailers have left the Tariff 11 Metering Service Charge in the Supply Charge.
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Most services will be billed to the electricity account holder via their retail bill. However, price on application (POA/quoted) services and services not raised via the retailer will be billed directly to the customer from us and won't appear on the retail bill.
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Your nominated electricity retailer is now responsible for determining the cost of the new Type 4 smart (digital) meter and the billing associated with it.
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Your electricity retailer can supply you with the specific fee or a fee range (where the request could result in differing services) on receipt of a Service Order Request from us.
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The change of metering should not affect the solar feed-in tariff you are currently receiving. However, you should discuss this further with your nominated electricity retailer.