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Please call us on 13 74 66 to discuss your signal receiver query.
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Once you've purchased your PeakSmart air-conditioner you will need to get a signal receiver from your retailer or air-conditioner installer. The signal receiver is the device that is installed on your PeakSmart air-conditioner so it can communicate with the network. During a PeakSmart event - that is, when the network is under stress due to peak demand - your air-conditioner will assist by capping energy consumption for short periods.
- Get a signal receiver pack. The appliance retailer will provide a free signal receiver pack at the time of your purchase or your air-conditioner installer may provide one at the time of installation.
- Installation. Organise installation of your air-conditioner through the appliance retailer or with a licensed installer. The installation of your signal receiver is often included in your air conditioning installation cost or for a small additional fee. Please complete the PeakSmart Air-conditioning Installation form with your installer.
- Claim your reward! You are now ready to claim your reward.
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Just like the train you catch to work, the electricity network has its own ‘rush hour’. Here in Queensland, this tends to be between 4pm and 9pm, when many households switch on energy-hungry appliances like air-conditioners and pool pumps at the same time as other everyday appliances. We call this ‘daily peak demand’.
Once or twice a year, we also experience ‘network peak demand’. This occurs on days of extreme hot or cold, as households and businesses try to carry on as usual despite intense weather.
Managing peak demand is essential to ensuring the network is stable, and lowering the costs associated with building new infrastructure.
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PeakSmart air-conditioning helps reduce peak demand by dropping your air-conditioner into a lower performance mode when the network is under stress. We call this a PeakSmart event. You can buy a new PeakSmart air-conditioner or, in some cases, you may be able to add a signal receiver to your existing air-conditioning.
The signal receiver on your air-conditioner will get a 'message' from the network, telling it there is pressure on the network. When this occurs, your air-conditioner will operate similarly to the economy setting.
Queensland's electricity network is robust, so PeakSmart events may only occur on a few occasions per year. The technology is designed to be 'set and forget' so you won't have to do anything or notice a difference to your comfort.
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The following rewards are available, based on the cooling capacity of the air-conditioner(s) you purchase and connect to the program.
Cooling capacity | Reward available |
---|---|
4kW but less than 10kW | $200 |
10kW or more | $400 |
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Some PeakSmart enabled air-conditioners have a Demand Response Mode (DRM) display on the indoor unit. The display could be labelled DRM1, DRM2, or DRM3, but wording may differ between models. Some models do not have a display mode. You may be interested to know if your air-conditioner goes into DRM, but no action will be required by you.
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The majority of the leading air conditioner brands offer a range of PeakSmart air conditioners and have done so for the past few years. They are priced similar to traditional air conditioners.
PeakSmart air-conditioning adheres to industry standards. The technology is designed to be set and forget, similar to your air-conditioner being in economy mode. You won't have to do anything and you won't notice a difference to your comfort.
Check out our list of eligible PeakSmart Ready air conditioners that are available in the market place today. Or look for the Star Rating sticker on the air conditioner – eligible PeakSmart Ready models must have a tick in each box at the bottom of the label.
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You can contact your installer or call our Contact Centre on 13 74 66 to report any faults relating to PeakSmart appliances.
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No. PeakSmart air conditioning is designed to be set and forget.
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Fitting a signal receiver to your PeakSmart Ready air conditioner will not affect its existing manufacturer warranty, as these air conditioners have been designed to incorporate this technology.
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Category: Cashback rewards program