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For planned outages, you'll receive a notification via mail to your home, business or post office box at least four business days in advance. We only notify customers who will be affected.
You may also register for SMS text notifications or email alerts for planned power outages in your area. Once you're registered, we'll text you at least five business days in advance, as well as on the morning of the planned outage.
Note: During major weather events, planned work may need to be rescheduled to enable us to undertake emergency works instead. You may not receive notifications for cancelled/postponed planned work due to emergency response. Planned outage notifications will recommence once we are no longer in an emergency event. You can view updates on Outage Finder.
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