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You can help to ensure your premises is safe for us to enter for things like meter reading, connections, maintenance, inspections and repairs to the network. When you know we will be visiting, we ask that you:
- keep dogs suitably restrained
- tell us about any special access to your land or our equipment
- update your account/property details with your electricity retailer
- provide safe and clear access to our equipment.
If we cannot gain safe entry to your property, we may not be able to complete works such as connections, or we may have to estimate your meter read. Please read more on our safe entry to your property web page.