Outages

There are many reasons why you might experience a power outage in your area – from planned maintenance on the network to unexpected outages due to severe weather, car accidents, high winds, hot weather, wildlife or technical issues.

Keeping customers informed regarding outages and expected restoration times is as important to us as it is to you.

Outage Finder

Have you lost power? Check for power outages and expected restoration times in your area.

Check for outages

Be prepared for power outages

There are many things that can cause a power outage and we're committed to restoring power in the shortest time possible when they do. Find out here, along with extra info to keep you prepared.

Find out more

Storms & disasters

Storms, cyclones, other types of extreme weather and other events can all affect the electricity network. Find out how these events can impact your electricity connection and how you can prepare for storm and cyclone season.

Learn more

Hot water issues (Cold water)

What to do if you’ve lost hot water. There are a number of reasons why this may have happened.

Find out more