Skip to main content

Contact us

Our network

We operate and maintain one of Australia’s largest electricity networks, energising Queensland communities in regional Queensland; from coastal and rural areas to the remote communities of outback Queensland and the Torres Strait.

We provide services to more than 780,000 domestic and business customers, across a growing population base of around 1.5 million people.

Decorating poles & assets

Find out how to apply to decorate one of our assets such as a padmount transformer, pole or pillar.

Electricity easements are required for us to maintain and safely operate our powerlines. Find out more information on what are easements and why they are necessary.

Electric & magnetic fields

Information about EMF including common sources and typical measurements.

Electricity Distribution Network Code

Information about the Electricity Distribution Network Code, which sets out rules that apply to electricity distributors in Queensland.

Learn how fault levels on our network are affected by both internal and external factors, and request detailed information.

Fringe of grid supply

Read how we are trialling alternative future supply options to replace SWER lines for our rural and remote customers.

Isolated & remote power stations

Information about our isolated and remote power stations that provide power to communities not connected to the national grid.

LV safety program

Read about the Low Voltage Network Monitoring Trial being run in selected areas throughout Queensland.

We receive requests to share network data and want to provide this information, while still protecting the privacy of our customers.

Network tariffs & pricing

Information relating to network pricing for residential and business customers.

Properties owned by us

As part of our planning for Queensland's future energy needs, we have purchased a number of sites. See a list of sites earmarked for our future assets.

Read about our Regulatory Proposals to the Australian Energy Regulator, where we are investing, and other regulations.

Reporting vandalism

Report vandalism such as graffiti, signs on our assets, damage to our equipment.