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Insurance letter request

It's important to remember your home and contents insurance policy may cover electrical-related damage (which can include storm events) to your property or appliances. In this case, you should direct your claim to your insurance company in the first instance.

Your insurance company may require you to provide information from us confirming the nature and cause of the power outage. You can obtain a letter with this information by completing the form below.

Once submitted, you'll receive confirmation that your form has been successfully sent to us.

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Required fields are marked with an asterisk (*).

Insurance letter request form
Are you submitting this request on behalf of a business/company?
Please enter as a 10 digit number with no spaces, eg 0738516000
Are you currently an Ergon Energy customer?
You can find your NMI on your electricity bill.
Date of birth
Date and time of incident *
Preferred method of receipt *
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