Insurance letter request

If you require a letter from us stating whether or not a power outage occurred in your area at a specified time, please complete the form below.

Once submitted, you will receive confirmation that your form has been successfully sent to us.

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Required fields are marked with an asterisk (*).

Insurance letter request form

Are you submitting this request on behalf of a business/company?

Business/Company name

Full name of contact person for this request

Full name

Postal address *

Telephone Please enter as a 10 digit number with no spaces, eg 0738516000

Email address

Are you currently an Ergon Energy customer?

National Metering Identifier (NMI) You can find your NMI on your electricity bill.

Date of birth

Day Month Year

Please describe what occurred *

Address where incident occurred *

Date and time of incident *

Day Month Year Hour Minute

Preferred method of receipt *

Email
Post

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Retail

Residential general enquiries

13 10 46

Mon to Fri, 7am - 6:30pm

Business general enquiries

1300 135 210

Mon to Fri, 7am - 6:30pm

Interpreter Service

13 14 50

Servizi di interpretariato e traduzione
Dolmetscher- und Übersetzungsdienst
Mga serbisyo sa pagsasalin-wika
Tolk- en vertaal diensten
Interpreter Service

Network

Network general enquiries

13 74 66

Mon to Fri, 7am - 5:30pm

Faults only

13 22 96

24 hours, 7 days a week

Life threatening emergencies

000 or 13 16 70

(Triple zero) 24 hours, 7 days a week

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Insurance letter request

Retail

Network

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