Insurance letter request

If you require a letter from us stating whether or not a power outage occurred in your area at a specified time, please complete the form below.

Once submitted, you will receive confirmation that your form has been successfully sent to us.

Required fields are marked with an asterisk (*).

Insurance letter request form

Are you submitting this request on behalf of a business/company?

Business/Company name

Full name of contact person for this request

Full name

Postal address *

Telephone Please enter as a 10 digit number with no spaces, eg 0738516000

Email address

Are you currently an Ergon Energy customer?

National Metering Identifier (NMI) You can find your NMI on your electricity bill.

Date of birth

Day Month Year

Please describe what occurred *

Address where incident occurred *

Date and time of incident *

Day Month Year Hour Minute

Preferred method of receipt *

Retail

Residential general enquiries: 13 10 46
Mon to Fri, 7am - 6:30pm
Business general enquiries: 1300 135 210
Mon to Fri, 8am - 5:30pm
Interpreter Service: 13 14 50
Servizi di interpretariato e traduzione
Dolmetscher- und Übersetzungsdienst
Mga serbisyo sa pagsasalin-wika
Tolk- en vertaal diensten

Network general enquiries: 13 74 66
Mon to Fri, 7am - 5:30pm
Faults only: 13 22 96
24 hours, 7 days a week
Life threatening emergencies: 000 or 13 16 70
(Triple zero) 24 hours, 7 days a week