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General enquiry

Please complete this form if you have a general enquiry.

You might find the answer to your query in our frequently asked questions.

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Required fields are marked with an asterisk (*).

Enquiry details
Billing and payments
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Make a claim
Power outage
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General/other
Your details
Are you a current Ergon Energy customer?
What type of account do you have?
Please enter either your account number or the address where the electricity is connected to
Please enter your 8 digit account number with no spaces
Please enter your 8 digit account number with no spaces
Your NMI is 10 or 11 digits with no spaces and can be found on the bottom right hand side of page 1 of your bill.
Your NMI is 10 or 11 digits with no spaces and can be found on the bottom right hand side of page 1 of your bill.
Your NMI is 10 or 11 digits with no spaces and can be found on the bottom right hand side of page 1 of your bill.
Select or enter your date of birth as dd/mm/yyyy
Please enter as a 10 digit number with no spaces - eg 0738516000
Please enter as a 10 digit number with no spaces - eg 0400123456
Maximum file size 5Mb
Please send my electricity bill and other information by email

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