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Coronavirus COVID-19 Response

We're focused on supporting you and keeping you connected in these uncertain times. Read about Ergon Retail's response (e.g. your power bill) and Ergon Network's response (e.g. your power supply).

Help & support

We're committed to supporting our customers and communities. Read more about the different ways we can help you.

We also operate an Employee Assistance Program to support our employees and their immediate family members. For 24/7 crisis support phone 1800 808 374.

  • Contact us

    Information on Ergon Energy's phone numbers, email contact and postal address.

  • FAQs

    Visit our FAQs section for quick and easy answers to common customer questions. Search by keyword, topic or most popular.

  • Feedback

    Feedback from our customers helps us to improve our service and business. Contact us if you have a complaint or a compliment.

  • Terms of Use

    Disclaimer detailing Ergon Energy's responsibilities and liabilities regarding the information posted on this website.

  • Accessibility

    We are committed to ensuring our website is accessible to people with visual, hearing, cognitive or motor impairments.