Switch to Direct Debit for your chance to win

Sorry, this competition is now closed.

Winners will be drawn and announced shortly.

You could be one of four lucky customers to win a $500 Gift Voucher!

To go in the draw, simply login to My Account – and register for Direct Debit! It’s another simple, easy and better way to manage your electricity account online.

Choose to pay weekly, fortnightly or monthly payments, or automatically pay the bill on the due date. You can arrange a Direct Debit either through your credit card or bank account

Take the hassle out of paying your power bill and get back to the things you enjoy most!

We’re committed to providing you with great service because we’re 100% Queensland owned. It’s your energy.

Competition closed 3 June 2022.

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Competition terms and conditions

Win a $500 Gift Voucher competition terms & conditions

  1. Information on how to enter and the prize associated with the Win a Gift Voucher competition (Competition) forms part of these Terms and Conditions. The Competition is conducted by Ergon Energy Queensland Pty Ltd ABN 11 121 177 802 (Ergon Energy Retail).
  2. The Competition commences at 8am on Monday 16 May and closes at midnight Australian Eastern Standard Time (AEST) on Friday 3 June 2022 (Competition Period). Entries outside the Competition Period will not be accepted.
  3. The Competition is open to account holders with a current Ergon Energy Retail electricity account.
  4. Employees of Ergon Energy Retail and its related and associated entities, their immediate families together with agencies and/or companies associated with this promotion are ineligible to enter the Competition. For this purpose, immediate family includes, but is not limited to, spouses, defacto spouses, parents, natural or adopted children and siblings (whether natural or adopted by a parent).
  5. To enter the Competition, an eligible account holder must, during the Competition Period, either:
    1. Register for My Account; or Login to My Account; AND
    2. register for Direct Debit via my Account1
  6. This Competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. By entering the Competition, you release Facebook from any and all liability arising in connection with the Competition.
  7. Ergon Energy Retail reserves the right to administer the Competition and to alter these terms and conditions (including the prize and winner selection terms) for any reason and at its absolute discretion.
  8. In no circumstances will Ergon Energy Retail be liable for any loss, damages, loss of profit, revenue, business reputation or opportunity which may be sustained by an entrant, or any other person, in relation to this Competition (including, but not limited to, indirect or consequential loss) or for personal injury which is suffered or sustained, in connection with the Competition or the prize, except for any liability which cannot be excluded by law.

Prize and winner selection

  1. Four (4) winners will be randomly drawn using a digital randomiser tool from the pool of eligible entrants who have met the entry requirements for the Competition.
  2. Each winner will receive a VISA Gift Voucher valued at $500.
  3. The prize is not transferable or exchangeable.
  4. Subject to clauses 9, the prize amount referred to in clause 10 will be given to the four winners in the form of a VISA Gift Voucher card.
  5. The winners will be selected by 7 June 2022. Once Ergon Energy Retail has selected the winners, Ergon Energy Retail will seek to contact the participant by either phone or email to verify their information and eligibility. Ergon Energy Retail reserves the right to select an alternative winner in a further random draw if one of the winners cannot be contacted or verified within three (3) working days.
  6. Each winner will be liable for all other expenses that are not specified in the prize details above.
  7. Each winner consents to having their name published on Ergon Energy Retail’s promotional channels, including but not limited to social media, email, web and newsletters.
  8. Ergon Energy Retail’s decision with respect to the selection of winners is final and binding and no correspondence will be entered into.
  9. By entering the competition, participants will be deemed to have accepted and agree to be bound by these terms and conditions.

Privacy notice

Ergon Energy Retail is collecting your personal information for the purpose of administering the Win a Gift Voucher competition. This collection is protected under the Privacy Act 1988 (Cth). Your personal information will not be passed on to any other third parties, unless authorised or required by law or with your consent. By entering the Win a Gift Voucher competition, you expressly consent to the disclosure of your name on Ergon Energy Retail’s promotional channels, including but not limited to social media, email, web and newsletters. If you do not provide all or some of the information, we may not be able to enter you into the competition. If you wish to apply for access to your information or make a privacy complaint, you may contact us on 13 10 46 or visit our website for access application and privacy complaint forms. Ergon Energy Retail's Privacy Policy is available on our Privacy Statement webpage.

1 The minimum direct debit deduction amount is $15.00

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