Moving form

Move your electricity quickly and easily online with Ergon Energy Retail.

If you want to connect electricity to a new construction, please visit our Connection services page.

Please note you must be an account holder to request a move or disconnection.

View our Privacy Policy

Required fields are marked with an asterisk ( * )

Your details
I want to
Please note: If the new address is disconnected a visual safety inspection may be required before reconnection. If you are aware that the energy to the premise is disconnected, please call us on 13 10 46 to arrange reconnection.
Move address
Are you a current Ergon customer?
What type of account would you like to open?
What is the primary use of power at your new address?
Are you eligible for a concession?
ABN/ACN/Other
Date of Birth
Connection details
Do you want the same account preferences for each of the premises to be connected?
What address are you moving to?
For example, a gym, florist, café and so forth.
Access at address to be connected
Can we gain access to the meters when you're not present?
Are there any dogs at the address? This information helps us take appropriate safety precautions when entering the address
Is it safe for us to access the meters?
E.g. Gate has an Ergon lock, pin # for lock
What address are you moving to? 2
For example, a gym, florist, café and so forth.
Access at address to be connected
Can we gain access to the meters when you're not present?
Are there any dogs at the address? This information helps us take appropriate safety precautions when entering the address
Is it safe for us to access the meters?
E.g. Gate has an Ergon lock, pin # for lock
What address are you moving to? 3
For example, a gym, florist, café and so forth.
Access at address to be connected
Can we gain access to the meters when you're not present?
Are there any dogs at the address? This information helps us take appropriate safety precautions when entering the address
Is it safe for us to access the meters?
E.g. Gate has an Ergon lock, pin # for lock
What address are you moving to? 4
For example, a gym, florist, café and so forth.
Access at address to be connected
Can we gain access to the meters when you're not present?
Are there any dogs at the address? This information helps us take appropriate safety precautions when entering the address
Is it safe for us to access the meters?
E.g. Gate has an Ergon lock, pin # for lock
What address are you moving to? 5
For example, a gym, florist, café and so forth.
Access at address to be connected
Can we gain access to the meters when you're not present?
Are there any dogs at the address? This information helps us take appropriate safety precautions when entering the address
Is it safe for us to access the meters?
E.g. Gate has an Ergon lock, pin # for lock
Account preferences
Use my current account preferences for my new account This includes options that you may have on your current account such as Life Support, Ergon Clean Energy and donations to the Royal Flying Doctor Service.
Would you like to add direct debit on your account?
Please enter the details of the bank account to be debited.
How would you like your account to be debited? Please note, there is a minimum debit amount of $15
Please note, there is a minimum debit amount of $15
I would like my regular payments to be paid:
I would like the remainder to be debited on the due date:
This option allow you to make a tax deductible donation to the Royal Flying Doctor Service through your electricity bills.
Please enter an amount between 2.5% and 100%. Clean Energy is charged at 8.6 cents per kWh.
I authorise Ergon Energy to set up/amend my Clean Energy contribution amount per electricity bill. This authority is valid until I notify Ergon Energy of its cancellation or amendment.
Would you be interested in Ergon's free EnergyCheck monitoring tool?
Please send my electricity bill and other information by email
I have read and agree to the e-Bill Terms and Conditions
Yes! Please send me Ergon Energy news and special offers.
Concession details
Living arrangements at the property
Concession card type
Concession start date
The above address is my principal place of residence and the only residence for which I will claim the reabate/exemption. I will notify Ergon Energy immediately of any changes that may affect my eligibility for any energy related concessions and rebates. My living arrangements are as indicated above and I do not share my residence with any other persons except casual visitors. I authorise and consent to Ergon Energy exchanging my concession details and personal information with Centrelink, the Department of Veteran' Affair (DVA) or the Department of Communities (DOC) to verify my eligibility for the concession.
Will you need your current address disconnected?
Disconnect electricity
Will you need your current address disconnected?
What is the address to be disconnected?
Access at address to be disconnected
For example, behind locked gate, dog/s on premise, no access issue
For example, gate has an Ergon lock, pin # for lock, number and type/s of dogs

For safety reasons, please be aware that after you request to close your account which may include the de-energisation of supply, electricity will still remain live to the meter box. Any renovations of demolition performed at the property may be unsafe and would require the service line to be removed.

What is the address to be disconnected? 2
Access at address to be disconnected
For example, behind locked gate, dog/s on premise, no access issue
For example, gate has an Ergon lock, pin # for lock, number and type/s of dogs

For safety reasons, please be aware that after you request to close your account which may include the de-energisation of supply, electricity will still remain live to the meter box. Any renovations of demolition performed at the property may be unsafe and would require the service line to be removed.

What is the address to be disconnected? 3
Access at address to be disconnected
For example, behind locked gate, dog/s on premise, no access issue
For example, gate has an Ergon lock, pin # for lock, number and type/s of dogs

For safety reasons, please be aware that after you request to close your account which may include the de-energisation of supply, electricity will still remain live to the meter box. Any renovations of demolition performed at the property may be unsafe and would require the service line to be removed.

What is the address to be disconnected? 4
Access at address to be disconnected
For example, behind locked gate, dog/s on premise, no access issue
For example, gate has an Ergon lock, pin # for lock, number and type/s of dogs

For safety reasons, please be aware that after you request to close your account which may include the de-energisation of supply, electricity will still remain live to the meter box. Any renovations of demolition performed at the property may be unsafe and would require the service line to be removed.

What is the address to be disconnected? 5
Access at address to be disconnected
For example, behind locked gate, dog/s on premise, no access issue
For example, gate has an Ergon lock, pin # for lock, number and type/s of dogs

For safety reasons, please be aware that after you request to close your account which may include the de-energisation of supply, electricity will still remain live to the meter box. Any renovations of demolition performed at the property may be unsafe and would require the service line to be removed.

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