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Why can’t I see my next meter read date in My Account?

If your approximate next meter read date in My Account says N/A, this is because either:

  • If you have a basic meter, your meter has been read recently and we’re waiting to be advised of your next meter read date by Ergon Energy Network.
  • If you have a digital meter, we don’t display your next meter read date as your meter is remotely read every half hour.