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Obsolete tariffs expiring in 2021

Learn about obsolete tariffs, alternative tariff options and how you can prepare your business for the change.

Which tariffs are obsolete?

If you're using one or more of these tariffs, we're here to help you find alternatives that deliver you the best value.

Current obsolete tariff Type of business tariff is suitable for

Obsolete tariff type

Alternative tariffs to consider
21 Small or large Anytime use 20 (most common), 22A, 24, 41, 44, 45, 46, 50
20L Large

Anytime use

44, 45, 46, 50
22 (small & large) Small or large Time of use 20, 22A, 24, 41, 44, 45, 46, 50
37 Small or large Time of use 20, 22A, 24, 44, 45, 46, 50
62 Farming Time of use

20, 22A, 24, 41, 44, 45, 46, 50

65 Farming Time of use 20, 22A, 24, 41, 44, 45, 46, 50
66 Farming Time of use 20, 22A, 24, 41, 44, 45, 46, 50

Provisions for Drought Relief

We may allow you to change to an obsolete tariff only once if:

  • You're participating in our Drought Relief program on 30 June 2019 and are using a tariff classified as obsolete from 1 July 2019; and
  • The drought declaration for your property or shire council area is revoked before 30 June 2021; and
  • You nominate to return to the tariff you were using immediately before participating in our Drought Relief program, which was classified as obsolete from 1 July 2019.

Any subsequent tariff changes you make must be to a standard tariff.

What are the alternative tariffs?

Below is an overview of alternative tariffs to consider. Full details including prices are available on our small business tariff and large business tariff web pages.

Small customers

Tariff 20

Tariff 20 is the most common tariff for small businesses. You pay for what you use at a flat rate throughout the day and night, plus a daily supply charge.

Tariff 22A

Tariff 22A is a time of use tariff with a peak energy usage rate, active during summer months. In non-summer months electricity is charged at the off-peak rate throughout day.

Tariff 24

Tariff 24 is a demand tariff with seasonal and time of use rates, and a daily supply charge. The demand component includes peak and off-peak rates (e.g. summer/daytime peaks based on average demand for electricity on your four highest demand days).

Tariff 41

Tariff 41 is a demand tariff where the demand charge, the usage rate and the daily service charge remain consistent throughout the year. Demand charges on this tariff are based on the maximum amount of electricity you use at any one point in time during your billing period.

Large customers

Tariffs 44, 45 and 46

Tariffs 44, 45 and 46 are all demand tariffs, where the demand charge, the usage rate and daily service charge remain consistent throughout the year. Demand charges on this tariff are based on the maximum amount electricity you use at one point in time during a billing period. The difference between 44, 45 and 46 is different demand thresholds and demand charges that will suit different levels of usage. To use these tariffs, you must have your whole business connected to the tariff.

Tariff 50

Tariff 50 is a demand tariff with different seasonal and time of use rates, and a daily supply charge. During summer, a peak rate applies for your electricity usage at all times. A peak demand charge also applies, but only during set hours on weekdays. In the non-summer periods, an off-peak usage charge and an off-peak demand charge apply, both to all times in the billing period. To use this tariff, you must have your whole business connected to the tariff.

Why are obsolete tariffs ending?

Obsolete tariffs will expire as part of government-driven tariff reform in Queensland, aimed at reflecting the real cost of providing electricity. Tariff reform has been ongoing for a number of years.

Will my bill go up or down with the change?

For some customers currently on obsolete tariffs, the change to a new tariff will mean a decrease in annual costs. However, for other customers the change may mean a rise in electricity costs. These rises can potentially be offset by changes in equipment or operational behaviours (such as changing the timing of some activities or upgrading basic equipment).

You can compare tariffs online via My Account. To understand if there are business changes that may be able to help offset your energy costs, please contact us on 1300 554 029 (Monday to Friday, 7am-6.30pm).

What happens if I don’t change my obsolete tariff?

If you don’t change from your obsolete tariff, it will automatically be changed once it expires to a default replacement tariff. So it’s important to take action as soon as possible to ensure you can make the most of the change.

How do I get ready for the change?

It’s important to start investigating your tariff options now so you have time to get your business ready for the transition and to put in place any changes that will help avoid higher bills. Where the tariff change will mean a decrease in costs, then the sooner you change, the sooner you can enjoy the savings!

You can compare tariffs online via My Account. To understand if there are business changes that may be able to help offset your energy costs, please contact us on 1300 554 029 (Monday to Friday, 7am-6.30pm).

How do I change to an alternative tariff?

You can compare and change your tariff: