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Outages & Disruptions

Find out if the power is scheduled to be turned off in your area for maintenance, or check restoration times if you've lost power unexpectedly.

In case of a life threatening emergency, call Triple Zero (000) or 13 16 70.

Any electrical faults, including brown outs, might be caused by fallen powerlines. Always assume fallen powerlines are live. Stay well clear and warn others.

Outage Finder

Our interactive map that shows the latest information on unplanned power outages and planned improvements across our supply network.

Unplanned outages

Lists of the locations and expected restoration times for when power is lost unexpectedly.

Planned outages

In order to safely maintain and upgrade the electricity network, we sometimes have to turn off the power to particular areas. This list is updated frequently with information about planned outages.

Storms & disasters

Storms, cyclones, other types of extreme weather and other events can all affect the electricity network. Find out how these events can impact your electricity connection, how we restore power, and how you can prepare for storm and cyclone season.

Insurance letter request

Provides a form to enable you to obtain an insurance letter from Ergon confirming whether an outage occurred at a specified time.

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Campaigns

Know your obligations for meter access. Power's out? Shed some light with our Outages Finder Find out about monthly payments in The Wire.