Future investment

Where are we planning to invest our energy? In recent times we have been talking to you to help inform our Regulatory Proposal for 2015-20. The Australian Energy Regulator has considered our proposal and has determined what we are allowed to charge customers to use our electricity network to 2020.

Regulatory Proposal overview

Our Chief Executive introduces our Regulatory Proposal and our refreshed service commitment to customers.

Where we plan to invest

A summary of where we plan to invest to build, operate and maintain the electricity network across regional Queensland.

Customer engagement program

To better understand your concerns and inform our plans we developed an engagement program. Find out more.

Regulatory Proposal library

The library of documentation presented to the Australian Energy Regulator.

Distribution Annual Planning Report

Read our report to understand our network planning and investment decision process for the next five years.

Retail

Residential general enquiries

13 10 46

Mon to Fri, 7am - 6:30pm

Business general enquiries

1300 135 210

Mon to Fri, 8am - 5:30pm

Interpreter Service

13 14 50

Servizi di interpretariato e traduzione
Dolmetscher- und Übersetzungsdienst
Mga serbisyo sa pagsasalin-wika
Tolk- en vertaal diensten
Interpreter Service

Network

Network general enquiries

13 74 66

Mon to Fri, 7am - 5:30pm

Faults only

13 22 96

24 hours, 7 days a week

Life threatening emergencies

000 or 13 16 70

(Triple zero) 24 hours, 7 days a week