Future investment

Where are we planning to invest our energy? In recent times we have been talking to you to help inform our plans for 2020 and beyond. The Australian Energy Regulator is now considering our proposal to determine our revenue and what we can charge customers to use our electricity network in 2020-25.

Our Regulatory Proposals

Find out more about our Regulatory Proposals to the Australian Energy Regulator and where we are investing. You can also have your say.

Distribution Annual Planning Report

Read our report to understand our network planning and investment decision process for the next five years.

Retail

Residential general enquiries

13 10 46

Mon to Fri, 7:15am - 5:45pm

Business general enquiries

1300 135 210

Mon to Fri, 7:15am - 5:45pm

Interpreter Service

1300 607 555

Servizi di interpretariato e traduzione
Dolmetscher- und Übersetzungsdienst
Mga serbisyo sa pagsasalin-wika
Tolk- en vertaal diensten
Interpreter Service

Network

Network general enquiries

13 74 66

Mon to Fri, 7am - 5:30pm

Faults only

13 22 96

24 hours, 7 days a week

Life threatening emergencies (including shocks & tingles)

000 or 13 16 70

(Triple zero) 24 hours, 7 days a week