Rewards Programs

Rewards are available to eligible customers in selected areas to reduce electricity usage at peak demand times. Demand management reward programs help to reduce peak demand, deferring costly network infrastructure upgrades to help minimise electricity price increases for everyone.

Cashback rewards

See what cashback rewards are available for helping us to reduce demand on our network.

PeakSmart air conditioning

Get cashback when you install a PeakSmart air conditioner OR convert your existing air conditioner to PeakSmart.

PeakSmart for retailers & installers

More on PeakSmart air conditioning and cashbacks for retailers and installers.

Case studies

Find out how other businesses have earned cashback incentives.

Retail

Residential general enquiries

13 10 46

Mon to Fri, 7:15am - 5:45pm

Business general enquiries

1300 135 210

Mon to Fri, 7:15am - 5:45pm

Interpreter Service

1300 607 555

Servizi di interpretariato e traduzione
Dolmetscher- und Übersetzungsdienst
Mga serbisyo sa pagsasalin-wika
Tolk- en vertaal diensten
Interpreter Service

Network

Network general enquiries

13 74 66

Mon to Fri, 7am - 5:30pm

Faults only

13 22 96

24 hours, 7 days a week

Life threatening emergencies (including shocks & tingles)

000 or 13 16 70

(Triple zero) 24 hours, 7 days a week