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Business cashback incentives

The peak demand period in the Cairns South area is 4pm to 9:30pm, Monday to Friday, November to March.

Below is a list of actions to make your business more energy efficient and cashback incentives for which you can apply. To be eligible for an incentive payment, the energy management measures implemented must reduce demand on the network during the stated peak demand period. Please note you must apply for pre-approval for cashback incentives before implementing any changes.

Read the flyer listing cashback incentives (PDF 563.9 kb) and how to claim as well as the list of PeakSmart terms & conditions and Business terms & conditions for this program.

ActionBenefit Cashback1Conditions Documentation Required
Upgrade air conditioning, pumps, motors, lighting or other equipment with more energy efficient models Reduce electricity running costs Up to $272/kVA of reduced network peak demand Savings from change, including diversity factor, must occur during specified peak demand times Supplier / installer's invoice. Measurement and verification report may also be required. To be negotiated with applicant and outlined in Letter of Offer
Permanently remove or shift electricity usage from peak to off-peak periods May benefit from time of use tariffs Up to $272/kVA of reduced network peak demand Savings from change, including diversity factor, must occur during specified peak demand times Negotiated with applicant and outlined in Letter of Offer
Improve power factor (PF) Improve efficiency and life of equipment Up to $272/kVA of reduced network peak demand Cashback incentives only apply to improvements above level required by Regulation: low voltage (<1 kV) 0.8 PF; medium voltage (1 kV < 5 0kV) 0.9 PF; high voltage (50 kV and 250 kV) 0.95 PF Measurement and Verification report, commissioning report, certificate of test, and certificate of compliance with the requirements of s2.9 of the Queensland Electricity Connection Manual (PDF 8.4 mb)

Please note:

  • Business customers must first apply for pre-approval for any proposed changes and wait for a Letter of Offer to confirm eligibility for cashback incentives. The Letter of Offer is valid for 6 months or as otherwise outlined.
  • If a new meter is required at your premises to change to an economy tariff for one of the above actions, you may be charged an upfront meter charge by your electricity retailer. This charge will appear on your next electricity bill after the new meter has been installed. If your cashback incentive claim is approved we will also send you a cheque for the meter costs you incurred. You should receive this payment in approximately 20 business days after you receive your cashback incentive payment.

Trade Ally Network

We've established the Trade Ally Network (TAN) to help you explore energy efficiency and demand management opportunities. The TAN is a registry of local, state-wide and national businesses that offer energy management goods and services. Of course you are welcome to contact another provider not listed in the TAN registry.

Further information

For more information about this program please call us on 1300 550 766 between 8am and 5pm, Monday to Friday, or email demandmanagement@ergon.com.au.