Demand management at work

What is peak demand and how does it affect you? Find out about demand tariffs and the benefits of managing demand in your business.

Reducing peak demand at work

Electricity tariffs and the way customers are charged is changing. Learn how to lower your electricity charges by reducing peak demand.

What are demand tariffs?

If you own a business we have important information for you about demand tariffs.

kVA demand tariffs

Find out about kVA demand tariffs, which customers are impacted, and what it means to them.

Retail

Residential general enquiries

13 10 46

Mon to Fri, 7am - 6:30pm

Business general enquiries

1300 135 210

Mon to Fri, 8am - 5:30pm

Interpreter Service

13 14 50

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Interpreter Service

Network

Network general enquiries

13 74 66

Mon to Fri, 7am - 6:30pm

Faults only

13 22 96

24 hours, 7 days a week

Life threatening emergencies

000 or 13 16 70

(Triple zero) 24 hours, 7 days a week