Our commitment

• Charters

  Outlines our commitment to our customers and the rights and obligations in providing customer connection services.

  Details

• Guaranteed Service Levels

  We guarantee our levels of service to you. Read more about the guarantees we offer.

  Details

• Network customer advocacy

  The role of the Network Customer Advocacy is to provide impartial solutions to customer grievances.

  Details

• Improving customer advocacy

  Read about how we are continually improving your customer experience, then watch the videos.

  Details