Our commitment

1. Home
2. Help & support
3. Our commitment

• Charters

  Outlines our commitment to our customers and the rights and obligations in providing customer connection services.

  Details

• Guaranteed Service Levels

  We guarantee our levels of service to you. Read more about the guarantees we offer.

  Details

• Network feedback

  We aim to make sure complaints are handled quickly and professionally. Read more about Network's complaints procedure.

  Details