Our commitment

Charters

Outlines our commitment to our customers and the rights and obligations in providing customer connection services.
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Guaranteed Service Levels

We guarantee our levels of service to you. Read more about the guarantees we offer.
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Network customer advocacy

The role of the Network Customer Advocacy is to provide impartial solutions to customer grievances.
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Improving customer advocacy

Read about how we are continually improving your customer experience, then watch the videos.
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