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Our commitment

  • Charters

    Outlines our commitment to our customers and the rights and obligations in providing customer connection services.

  • Guaranteed Service Levels

    We guarantee our levels of service to you. Read more about the guarantees we offer.

  • Network feedback

    We aim to make sure complaints are handled quickly and professionally. Read more about Network's complaints procedure.

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We've made a few changes so that you can find information more easily.