Self meter read

If you've been authorised to read your own meter you can submit your meter readings here.

What is a self meter read?

In some circumstances, we authorise customers to read their own meters, for example where access to the meter is restricted or unavailable. We will always contact customers in these situations.

If you've been authorised to read your own meter, please use this form to submit details of your meter readings.

Refer to How to read your meter for information on different types of meters and how to read them.

If you have more questions, please call us on 13 74 66 between 7am and 6.30pm Monday to Friday.

Submit your self meter reading

Please only submit a meter reading if you have been authorised to read your own meter.

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Required fields are marked with an asterisk (*).

Contact Details
Please provide at least one contact telephone number
Meter Read Details
Your NMI is a 10 or 11 digit number that can be found on your electricity bill
Date of meter reading *
Note about meters

Please ensure you include ALL digits in your readings, including zeros and decimal places. If you have more that one reading per meter, please record as a separate meter reading. Examples of these include:

  • 2 rate meters: eg mtr no 96452 H & L needs to be entered as 96452H AND 96452L into separate boxes.
  • electronic digital meters: eg mtr no 96477 needs to be entered as 96477-006 AND 96477-009 into separate boxes.
  • Cyclometer: eg mtr no S-9216235 needs to be entered as S9216235.
  • Dial Point Meter: eg meter no 84/4165 needs to be entered as 844165.
Reading details of your first meter
Reading details of your second meter (if applicable)
Reading details of your third meter (if applicable)
Reading details of your fourth meter (if applicable)
Reading details of your fifth meter (if applicable)
Reading details of your sixth meter (if applicable)
Reading details of your seventh meter (if applicable)
Reading details of your eighth meter (if applicable)
Reading details of your ninth meter (if applicable)
Comment/Query
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