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Metering data application form

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  4. Accessing your metering data
  5. Metering data application form

Complete this form to request up to two years of metering data. You or an authorised third party can submit this form, but you must have been the electricity account holder for the period for which you request data.

Quarterly summary data – if you have an accumulation meter (i.e. a meter which is read by our meter readers each quarter), a summary of quarterly metering data will be provided as a PDF file via email or post. View example summary report (PDF 347.9 kb).

Monthly detailed data – if you have an interval meter (i.e. an electronic device that records your electricity use every 30 minutes and which is collected daily via remote communication), detailed monthly data will be provided as a CSV file via email only. View example detailed report (PDF 293.3 kb).

Daily detailed data - If you have an electronic basic accumulation meter, data broken down to 30-minute intervals may be available for a further fee. The availability of this data depends on your meter type and a list is provided in our Guide to Meter Types for Daily Data (PDF 569.6 kb) (PDF 569.6 kb). Detailed daily data will be provided as an Excel file (xlsx) via email only. To find out more about reading the daily data, please see How to interpret a daily data report (PDF 778.2 kb). (PDF 778.2 kb)

Your information will be collected and handled in accordance with our Privacy Statement.

Required fields are marked with an asterisk (*).

Request Type
This request is being made by *
Your Details
Please enter as a ten digit number with no spaces.
Please enter as a ten digit number with no spaces.
Authorised Third Party Details

If you are an Authorised Representative of the customer you will need to attach a signed Authority to Release Information To Third Parties form (see below) to the end of this application. Once the information is verified the data will be provided to you.

Please enter as a ten digit number with no spaces.
Please enter as a ten digit number with no spaces.
Customer and Premises Details
Premises Details
Your NMI is ten or eleven digits and can be found on your electricity bill.
Please select date or enter in format dd/mm/yyyy.
Premises 2 Details
Your NMI is ten or eleven digits and can be found on your electricity bill.
Please select date or enter in format dd/mm/yyyy.
Premises 3 Details
Your NMI is ten or eleven digits and can be found on your electricity bill.
Please select date or enter in format dd/mm/yyyy.
Premises 4 Details
Your NMI is ten or eleven digits and can be found on your electricity bill.
Please select date or enter in format dd/mm/yyyy.
Premises 5 Details
Your NMI is ten or eleven digits and can be found on your electricity bill.
Please select date or enter in format dd/mm/yyyy.
Premises 6 Details
Your NMI is ten or eleven digits and can be found on your electricity bill.
Please select date or enter in format dd/mm/yyyy.
Premises 7 Details
Your NMI is ten or eleven digits and can be found on your electricity bill.
Please select date or enter in format dd/mm/yyyy.
Premises 8 Details
Your NMI is ten or eleven digits and can be found on your electricity bill.
Please select date or enter in format dd/mm/yyyy.
Premises 9 Details
Your NMI is ten or eleven digits and can be found on your electricity bill.
Please select date or enter in format dd/mm/yyyy.
Premises 10 Details
Your NMI is ten or eleven digits and can be found on your electricity bill.
Please select date or enter in format dd/mm/yyyy.
Data Request Details
Report type If you don't know what type of metering is installed at the premises, select 'Unsure' and describe the data you need below.
Data is available from 1 January 2007. Please select date or enter in format dd/mm/yyyy.
Data end date must be within 2 years of start date. Please select date or enter in format dd/mm/yyyy.
Data Request Details

Data will be provided as a CSV file to your email address.

Data will be provided as a PDF file to your email or postal address, please select preferred delivery method below.

Delivery Method
Preferred delivery method
Authorisation
I confirm that I was the electricity account holder at the premises during the dates I have requested data for.
Third Party Authorisation
I confirm that the customer named on this form was the electricity account holder at the premises during the dates I have requested data for.
Download, print, scan and attach your signed Authority to Release Information to Third Parties form (PDF). Maximum file size is 5MB.
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Acknowledgement

By submitting this form I declare that:

  1. The information provided on this form is true and correct;
  2. I understand that all or part of requests for information made pursuant to this form may be refused if any of the information requested in this application is incomplete or incorrect;
  3. I acknowledge that Ergon Energy does not guarantee the accuracy of any information provided and that all information provided by Ergon Energy reflects the information held by the meter data agency;
  4. If I am a Third Party Requester, in addition to the above, I:
    1. have the requisite authority from the Customer to request, receive and deal with the requested information;
    2. will only share the information provided to me with the Customer for the reason set out on this form; and
    3. will undertake all necessary steps to protect and safeguard any information provided to me pursuant to this form.

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