Manuals & fact sheets

Read the Major Customer Connection Manual and our range of fact sheets for information about different aspects of major business electricity connections.

Major customer connection manual

Our Major Customer Connection Manual (PDF 4.0 mb) is a useful reference when applying for a major business connection, and can help when negotiating and entering into agreements with us for a new or modified major business connection.

We also have a range of fact sheets, listed below, which provide information about different aspects of major connections.

Please note that the manual and fact sheets may be updated from time to time.

Do you have a specific question about your major connection? If so, please contact our Major Customer Connections Group at majorconnections@ergon.com.au, or speak to our representative on 1300 168 914.

Fact sheets