Major business connections

If you require a new major business connection or an alteration to your existing connection, we have a dedicated Major Customer Connection Group to support you. Information on the processes, as well as the forms you will require, can also be found in this section.

Major connections

If you want to arrange a major electricity connection, find out the connection process and how to apply for a major connection.
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Large generation

Find out how to apply to connect a large scale embedded generating unit (like solar, wind, hydro or diesel) above 30 kVA.
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Manuals & fact sheets

Read our range of fact sheets and the Major Customer Connection Manual for information about different aspects of major connections.
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Major connections support team

Our Major Connections support team is dedicated to help you throughout the connection process.
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Retail

Residential general enquiries: 13 10 46
Mon to Fri, 7am - 6:30pm
Business general enquiries: 1300 135 210
Mon to Fri, 8am - 5:30pm
Interpreter Service: 13 14 50
Servizi di interpretariato e traduzione
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Mga serbisyo sa pagsasalin-wika
Tolk- en vertaal diensten

Network

Network general enquiries: 13 74 66
Mon to Fri, 7am - 6:30pm
Faults only: 13 22 96
24 hours, 7 days a week
Life threatening emergencies: 000 or 13 16 70
(Triple zero) 24 hours, 7 days a week

Major business connections

Major connections

Large generation

Manuals & fact sheets

Major connections support team

Retail

Network