Large Business Electricity Connections

Major business connections

If you require a new major business connection or an alteration to your existing connection, we have a dedicated Major Customer Connection Group to support you. Information on the processes, as well as the forms you will require, can also be found in this section.

Major connections

If you want to arrange a major electricity connection, find out the connection process and how to apply for a major connection.

Large generation

Find out how to apply to connect a large scale embedded generating unit (like solar, wind, hydro or diesel) above 30 kVA.

Manuals & fact sheets

Read our range of fact sheets and the Major Customer Connection Manual for information about different aspects of major connections.

Major connections support team

Our Major Connections support team is dedicated to help you throughout the connection process.

Retail

Residential general enquiries

13 10 46

Mon to Fri, 7:15am - 5:45pm

Business general enquiries

1300 135 210

Mon to Fri, 7:15am - 5:45pm

Interpreter Service

1300 607 555

Servizi di interpretariato e traduzione
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Interpreter Service

Network

Network general enquiries

13 74 66

Mon to Fri, 7am - 5:30pm

Faults only

13 22 96

24 hours, 7 days a week

Life threatening emergencies (including shocks & tingles)

000 or 13 16 70

(Triple zero) 24 hours, 7 days a week