Business connections
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New connections
How to arrange a new electricity network connection to your existing premises or newly built property.
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Connect solar panels, batteries & other LV generating units
Arrange connection of your solar PV panels, batteries and renewable energy systems to the electricity network.
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Change your existing connection
Read about the steps to change your existing connection to our electricity network.
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Remove your connection
We must approve the removal of electricity connection for a building planned for relocation, removal or demolition.
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Connection charges
Read more about how we charge for customer connection services under the Australian Energy Regulator.
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Connection checklists
Need a new connection to our electricity network? Or to change your existing connection? Our connection checklists will help.
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Electric bus charging connections (PDF)
If you are a bus operator looking to transition to electric buses, here are the considerations we recommend.
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Commercial and industrial subdivisions
Connect commercial and industrial developments to the network for a reliable power supply. Learn about the connection process.
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Customer Self Service
Apply online for new and altered connections, submit self meter reads, make a claim, report a problem and subscribe for notifications.
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Your rights
Information about connection timeframes, relevant energy laws, dispute resolution and contacting the QLD Energy Ombudsman.
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Our responsibilities
Our responsibilities as a distribution network service provider, including managing the electricity network and connecting customers.
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