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Customer Self Service
Submit your self-meter reading, connection application or make a claim
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the Customer Self Service page
Electrical Partners Portal
Submit a Electrical Work Request (EWR) or Connect application
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the Electrical Partners Portal page
Self Service Help
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Business hours
Life threatening emergencies
000 or 13 16 70
24 hours, 7 days a week
Faults such as no power
13 22 96
24 hours, 7 days a week
General enquiries
13 74 66
Monday to Friday
Qld Government Cost of Living Rebate
This rebate is being credited to residential electricity accounts by energy retailers from 1 July 2023.
Learn more
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