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Access

Documents held by us

In accordance with the Right to Information Act 2009 (RTI Act), individuals have a right to apply for access to documents held by Ergon Energy Corporation Limited and its wholly owned subsidiaries Ergon Energy Telecommunications Pty Ltd and Ergon Energy Queensland Pty Ltd. In respect of Ergon Energy Queensland Pty Ltd Schedule 2, Part 2, section 14 of the RTI Act restricts the application of the RTI Act only to documents that relate to the Community Service Obligations activities of this company.

You can apply for access to, or copies of, documents held by us. To do this:

  1. Download Download and complete the Right to Information and Information Privacy Access Application
  2. Fees and charges View the applicable fees and charges.

Documents that relate to your personal information

You can request access to, or copies of, documents that relate to your personal information and apply to have that information amended.  To do this:

  1. Download Download and completed the Information Privacy Personal Information Amendment Application
  2. Send application You can send your applications to:
    Ergon Energy
    Right to Information & Privacy Officer
    PO Box 264
    FORTITUDE VALLEY QLD 4006
Access to the documents under the RTI Act and Information Privacy Act 2009 is subject to certain exemptions or factors that are contrary to the public interest.

Right to Information and information privacy enquiries

If you have any queries regarding Right to Information or information privacy, please contact our Right to Information team.

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