Policies, charters & plans
|Distribution Customer Charter (PDF File, 1.1 MB)||10 Jul 2015|
|Distribution Customer Charter for Large Businesses (PDF File, 1.4 MB)||10 Jul 2015|
|New Connections for Developers Charter (PDF File, 944.9 KB)||27 Aug 2015|
The following Ergon Energy policy documents have been superseded by Energy Queensland policy documents developed for Energy Queensland and its subsidiaries.
|Community Electrical Safety Awareness Plan 2015-2016 (PDF File, 5.0 MB)||19 Mar 2015|
|Distribution Annual Planning Report (PDF File, 3.9 MB)||26 Sep 2017|
|Summer Preparedness Plan 2017-18 (PDF File, 736.2 KB)||11 Oct 2017|
|Procedure for Dealing with Public Interest Disclosure (PDF File, 21.2 KB)||29 Jun 2017|
Our governance charters can be found on our Corporate Governance webpage.