Our Company

Ergon Energy is an electricity retailer to homes and businesses in regional Queensland. We also maintain and manage the regional Queensland electricity network. Find out more about our organisation.

Corporate profile

General information about us, who we are and what we do.
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Leadership team

Information about the our board of directors and executive management team.
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Company reports

Read about our company performance in our annual report and statement of corporate intent.
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Corporate governance

Information about the policies, procedures and processes that govern the way that we are administered.
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Policies, charters & plans

Links to our charters, policies and plans.
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Customer Council

Find out about our Customer Council which explores customer needs in the supply of energy solutions across regional Queensland.
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Regions

View a map of our service regions and the location of our depots across regional Queensland.
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Retail

Residential general enquiries: 13 10 46
Mon to Fri, 7:15am - 5:45pm
Business general enquiries: 1300 135 210
Mon to Fri, 7:15am - 5:45pm
Interpreter Service: 1300 607 555
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Network

Network general enquiries: 13 74 66
Mon to Fri, 7am - 5:30pm
Faults only: 13 22 96
24 hours, 7 days a week
Life threatening emergencies (including shocks & tingles): 000 or 13 16 70
(Triple zero) 24 hours, 7 days a week
Interpreter Service: 13 74 66
Servizi di interpretariato e traduzione
Dolmetscher- und Übersetzungsdienst
Mga serbisyo sa pagsasalin-wika
Tolk- en vertaal diensten

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Our Company

Corporate profile

Leadership team

Company reports

Corporate governance

Policies, charters & plans

Customer Council

Regions

Retail

Network