Facebook pixel code

Ring-Fencing

To promote competition in the supply of electricity services, the Australian Energy Regulator (AER) Ring-fencing Guideline seeks to ensure a level playing field in new and existing markets.

We are committed to complying with the Guideline no later than 1 January 2018 as required.

Compliance strategy

We are continuing to assess the impact of the Guideline on our services and have recently submitted our compliance strategy to the AER.

Documents Published
Ring-fencing Compliance Strategy (PDF File, 355.7 KB) 24 Aug 2017

Waiver application

We are aiming to minimise our costs in complying with the Guideline so are seeking a number of waivers where it is not cost-effective and where no harm to competition occurs.

Documents Published
Ring-fencing Waiver Applications (PDF File, 697.3 KB) 24 Aug 2017

Registers

The Guideline requires the production and publication of a number of registers, namely an office and staff sharing register, an information sharing register and a waiver register.

Documents Published
Ring Fencing Registers (PDF File, 175.0 KB) 1 May 2018

Sharing of information protocol

Under the Guideline in certain circumstances, we are required to publish an Information Register that outlines the entities that request "confidential information" and the type of information sought. Our Information Sharing Protocol (PDF 166.3 kb) outlines details on how we propose to meet our information sharing obligations.

To request confidential information please complete the Registration Form (PDF 226.9 kb) and email it to InformationSharing@energyq.com.au

Open welcome popup

Apply by 30 June for EasyPay Rewards!

Get $75 each year for residential customers or $120 each year for businesses with EasyPay Rewards.