Feedback from our customers helps us to improve our service and business. Contact us if you have a complaint or a compliment or read about our complaints process.
If you have a retail customer service experience you'd like to share with us, we're listening.
We aim to make sure complaints are handled quickly and professionally. Read more about Network's complaints procedure.
Feel free to use our online form if you would like to leave some feedback.
The role of Ergon Energy's Customer Advocate is to provide impartial solutions to customer grievances.
Read about how we are continually improving your customer experience, then watch the videos.
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