Frequently asked questions
- Can I have more time to pay my bill?
- How can I find out my account balance?
- How do I get power connected at the house I am moving into?
- Am I entitled to a rebate on my electricity bill?
- What do I do if I see a street light that is not working properly?
- Why can’t I view my bill in My Account?
- What should I do if the My Account registration email link is not working?
- How do I register for My Account?