Frequently asked questions
- Can I have more time to pay my bill?
- Am I entitled to a rebate on my electricity bill?
- How do I get power connected at the house I am moving into?
- How can I find out my account balance?
- How do I view my different accounts in My Account?
- What is the DER Register?
- I tried moving via My Account but received an error message. How do I complete my move?
- How do I change my username/login email for My Account?