Frequently asked questions
- Can I have more time to pay my bill?
- How can I find out my account balance?
- Am I entitled to a rebate on my electricity bill?
- How do I get power connected at the house I am moving into?
- How do I change my bank or credit card details for my Direct Debit?
- When will my next bill be issued?
- How do I apply for a new connection to the electricity grid?
- Where can I get a copy of your Model Standing Offers?