Employee conditions & benefits
The following is a summary of key employment conditions for our employees.
Employment terms and conditions
Our terms and conditions of employment are contained in the Energy Queensland Union Collective Agreement 2017 (PDF 3.4 mb). This Agreement sets out the benefits and working conditions that reflect the specific needs of our business and enable us to improve our ability to attract and retain employees, at a time when there is significant competition within the energy market for skilled people.
For employees working in our Retail Group, our terms and conditions of employment are contained in the Energy Queensland Retail Union Collective Agreement 2017 (PDF 1.5 mb).
Remuneration, benefits and rewards
We constantly strive to be competitive and flexible in our remuneration, benefits and rewards policies, and procedures.
The policies are designed to be fair to all employees, while still rewarding those who deliver above and beyond expectations. An employee's level of total remuneration, benefits and rewards is generally linked to their performance.
The framework for assessing performance and remuneration, benefits or rewards is transparent, auditable and open, providing clear disclosure to our board, employees and other key stakeholders.
As part of the conditions of the Energy Queensland Union Collective Agreement 2017 our employees receive an annual wage increase for the life of the Agreement.
As part of their employment conditions, employees may also receive:
- Living Away From Home Allowance (LAFHA)
- Locality allowance
- Uniforms and personal protective equipment (PPE)
- Tools allowance for tradespeople
- Toolkits (for Apprentices)
- Course fees and text books (for Apprentices and Technical Trainees).
Full details of the allowances payable to employees can be found in the Energy Queensland Union Collective Agreement 2017.
To help our people maintain a work/life balance, we offer a number of provisions that enable employees to organise their working arrangements in a flexible way, subject to business needs. These include:
- The opportunity to work a nine-day fortnight
- Leave at half pay
- The ability to purchase additional annual leave
- Provision of special leave without pay
- Provision of leave without pay
- Transition to retirement arrangements
- Provision of part-time arrangements in relation to parental leave
- Individual flexibility arrangements.
Full details of the leave entitlements for employees can be found in the Energy Queensland Union Collective Agreement 2017.
Code of conduct
Our Code of Conduct (PDF 68.3 kb) is based on the fundamental principles that all business affairs are conducted legally and ethically, and with strict observance of the highest standards of integrity and propriety. The Code sets out the standard of conduct expected of all employees, along with examples of acceptable and unacceptable behaviour.
We actively encourage our people to report unlawful or unethical behaviour through our confidential service - FairCall - independently provided by KPMG. FairCall provides a channel for employees to report, with complete confidentiality, any suspected fraud, acts of unethical conduct or policy breaches.
Social Media guidelines
We have Social Media guidelines (PDF 220.3 kb) to help employees balance their right to engage with and enjoy social media with their responsibilities to the company and their colleagues.