There are several different types of electricity meters. The following information will show you how to read the different types.
Clock Face (Pointer) Meters
This meter has up to six clock faces. There is one hand on each clock face. The clock faces have numbers 0 to 9 and alternate between rotating clockwise and anti-clockwise.
Start reading from the left hand dial (A) and read each dial in succession to the right. When a dial hand points between two numbers, write down the lower of the two numbers. If it points between 0 and 1 write down 0 and if it points between 9 and 0 write down 9.
When a dial hand appears to be exactly on a number, as with dial (A), look at the next dial to the right to see if it has passed zero. If the next dial has not passed zero, as with dial (B), then the reading for the first dial is the lower number. In this example the reading for dial (A) is 7.
In this example the reading is 7-9-8-6-7.
Digits (Cyclometer) Display Meters - Single Rate
This meter gives a direct readout of the total amount of electricity used. Read the numbers in the same sequence as shown on the meter.
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In this example the reading is: 7 - 2 - 4 - 2 - 1 |
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In this example the reading is: 0 - 3 - 8 - 7 - 7 |
Digits (Cyclometer) Display Meters - Dual Rate
These meters are similar to the Single Rate Digits (Cyclometer) Display Meters but with a dual display. Firstly, record the reading for the top display, followed by the reading for the bottom display.
In this example, the meter shows two displays - H (High/Peak) and L (Low/Off Peak). Note some meters may have the H and L displays reversed.
The reading for this example is:
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H 0 - 0 - 3 - 1 - 2
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Electronic Digital Display Meters
This meter will automatically cycle through the various meter readings. It is not necessary to press any buttons to read this meter, simply watch as the various meter readings appear.
If a reading is missed simply wait and it will be displayed again. Enter all readings in the boxes provided.
This meter will also display readings for ‘test’, ‘date’, ‘time’ and ‘program ID’. Enter all of these readings in the boxes provided as well.
If ‘error codes E and F’ appear then there is a problem with the meter. Please report these codes on the meter reading sheet.
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In this example the reading is 0 - 0 - 4 - 7 - 6 - 3. |
Solar Meters (Inverter Energy System Meters)
Your meter model type is displayed on the front panel label on the front of the meter. The digital display has two sections, the Display ID (or code) and the Display Data (or the actual reading).
It is not necessary to push any buttons on the meter to obtain the reading. A test screen will initially display as a series of 8s. This will ensure the digital display is working correctly.
The specific data displayed on your meter depends on your electricity supply. For example, do you have separate hot water metering, or is your supply single or multiphase?
Solar energy generated will be used by appliances and any excess generation will be recorded on an instantaneous basis on the appropriate display ID.
The following information will show you how to read the different solar meter types.
EM1000 Meter – meter used for single tariff installations (Tariff 11 or 20) 
| Display Data | Display ID | Explanation of Reading |
|---|---|---|
| Display Test Screen | A B C D | The test displays first as a series of 8s |
| Total Import kWh (from Ergon) | (Blank) | Energy (kWh) used from the grid |
| Total Export kWh (excess to Ergon) | - | Excess energy (kWh) sent back to the grid (occurs when appliance usage is less than energy generated by the solar panels) |
EM1200 Meter – meter used for two tariff installations (Tariff 11, 33 or 31)
| Display Data | Display ID | Explanation of Reading |
|---|---|---|
| Display Test Screen | 88 | The test displays first as a series of 8s |
| Date | 02 | Present date |
| Time | 03 | Present time |
*Only applicable if primary tariff is time of use, eg T62 or T22 | 04* | Energy (kWh) used from the grid between 7am- 9pm Monday-Friday - High Rate |
| Rate C kWh Element 1 (Off Peak) *Only applicable if primary tariff is time of use, eg T62 or T22 | 05* | Energy (kWh) used from the grid between 9pm- 7am Monday-Friday and all weekend - Low Rate |
| Total Import kWh Element 1 (from Ergon Energy) | 06 | Energy (kWh) used from the grid on primary tariff (eg Tariff 11) Sum of 04 & 05 if applicable |
| Total Export kWh Element 1 & Element 2 (excess to Ergon Energy) | 07 | Excess energy (kWh) sent back to the grid (occurs when appliance usage is less than energy generated by the solar panels) |
| Total Import kWh Element 2 (from Ergon Energy) | 09 | Energy (kWh) used on secondary tariff (ie Tariff 31 or 33) |
| Program ID | 10 | Meter program number - Ergon Energy use only |
NOTE: New EM1200 meters manufactured from 2012 will not have the Test Display or the Date and Time displays.
MK 10 Meter – multipurpose installations (Tariff 11, 20, 22 or 62)
| Display Data | Display ID | Explanation of Reading |
|---|---|---|
| Display Test Screen | 888 | The test displays first as a series of 8s |
| Date | 001 | Present date |
| Time | 002 | Present time |
| Total kWh (from Ergon Energy) | 003 | Total energy (kWh) used from the grid. Equals sum of 004, 005 and 006 |
(from Ergon Energy) | 004 | Energy (kWh) used from the grid between 7am- 9pm Monday-Friday |
| Rate B kWh (from Ergon Energy) | 005 | Energy (kWh) used from the grid between 9pm- 11pm Monday-Friday |
| Rate C kWh (from Ergon Energy) | 006 | Energy (kWh) used from the grid at all other times |
| Previous Maximum kW | 011 | Previous demand - Ergon Energy use only |
| Current Cumulative kW | 012 | Current demand - billing use for demand trials |
| Current Maximum kW | 013 | Highest maximum demand recorded since last reset - Ergon Energy use only |
| Demand Reset Count | 040 | Number of times demand reset - Ergon Energy use only |
| Program ID | 042 | Meter program number - Ergon Energy use only |
| Alarm | 057 | Displays alarm code - Ergon Energy use only |
| Total kWh Export (excess to Ergon Energy) | 114 | Excess energy (kWh) sent back to grid (occurs when appliance usage is less than energy generated by the solar panels). |
Q4 Meter – multipurpose installations (Tariff 11, 20, 22 or 62)
| Display Data | Display ID | Explanation of Reading |
|---|---|---|
| Display Test Screen | 888 | The test displays first as a series of 8s |
| Date | 001 | Present date |
| Time | 002 | Present time |
| Total kWh (from Ergon Energy) | 003 | Total energy (kWh) used from the grid. Equals sum of 004, 005 and 006 |
(from Ergon Energy) | 004 | Energy (kWh) used from the grid between 7am- 9pm Monday-Friday |
| Rate B kWh (from Ergon Energy) | 005 | Energy (kWh) used from the grid between 9pm- 11pm Monday-Friday |
| Rate C kWh (from Ergon Energy) | 006 | Energy (kWh) used from the grid at all other times |
| Previous Cumulative kW | 011 | Previous demand - Ergon Energy use only |
| Current Cumulative kW | 012 | Current demand - billing use for demand trials |
| Current Maximum kW | 013 | Highest maximum demand recorded since last reset - Ergon Energy use only |
| Demand Reset Count | 040 | Number of times demand reset - Ergon Energy use only |
| Program ID | 042 | Meter program number - Ergon Energy use only |
| Total kWh Export (excess to Ergon Energy) | 114 | Excess energy (kWh) sent back to grid. Equals sum of 115, 116 and 117 |
| Rate A kWh Export (excess to Ergon Energy) | 115 | Excess energy (kWh) sent back to the grid between 7am- 9pm Monday-Friday |
| Rate B kWh Export (excess to Ergon Energy) | 116 | Excess energy (kWh) sent back to the grid between 9pm- 11pm Monday-Friday |
| Rate C kWh Export (excess to Ergon Energy) | 117 | Excess energy (kWh) sent back to the grid at all other times |
NOTE: Displays 115 – 117 discontinued in IES meters manufactured from September 2009.
Meter reliability
If you are concerned about the reliability of your meter, please contact your electricity retailer to arrange a service. A fee may be charged for this service.