Solar photovoltaic (PV) systems act like a mini power station on your roof generating electricity from the sun.
Encouraged by the availability of government schemes, thousands of our customers have applied to connect or have already connected a solar PV system.
Flooding and storm damage causes meter delays
In the wake of ex-tropical cyclone Oswald, many of our meter installers were reassigned to network reconstruction work and support activities across regional Queensland. As a result, customers may experience further delays in meter installations for PV systems, including those in areas not directly impacted by flooding and other storm damage.
Ergon Energy is working hard to install meters as soon as possible and asks customers to be patient during this challenging time.
Installation deadline reminder
We also remind customers who lodged a completed application before 10 July 2012 and have been approved as eligible for the 44 cents feed-in tariff (FiT) rate have until 30 June 2013 to have their system installed and a Form A lodged with Ergon Energy.
Your installer is responsible for lodging the Form A to request a new electricity meter which records the electricity imported from the network as well as the electricity exported to the network from your PV system.
Solar Bonus Scheme tariff rate change
From 10 July 2012, the Queensland Government reduced the Solar Bonus Scheme FiT rate from 44c to 8c (net) per kilowatt hour for all new customers. The 8c tariff will be reviewed by 1 July 2013 and is scheduled to end on 1 July 2014.
Customers who lodged a completed application for an inverter up to 5kW before 10 July 2012 are entitled to be considered for the 44c tariff rate under the Solar Bonus Scheme. Applications lodged on or after 10 July 2012 will be considered under the 8c tariff.
Name changes impact Solar Bonus Scheme eligibility
Under changes to legislation which took effect on 23 November 2012, a solar PV system earning the 44c FiT will lose that eligibility if the customer ceases to be the electricity account holder or one or more names are added to the account holders.
Exceptions apply for customers who transfer their electricity account into the name of their spouse or add their spouse to the account. If one or more of multiple account holders at a premises are removed from the account but at least one original account holder remains and no new names are added, the system will retain its 44c FiT eligibility.
For more information please refer to the Solar Bonus Scheme website.
Details on government schemes offering financial incentives for customers to install renewable energy systems.
Process to request connection of a solar PV system to the Ergon Energy network.
Technical assessment criteria for applications to connect a solar PV system up to 30kW in size to the Ergon Energy network.
If your application to connect a solar PV system is downsized or declined, we can assist you with further advice and options.
Our Solar Support Team offers assistance for customers and industry representatives in connecting solar PV systems.