New connection
In order to arrange electricity connection to your newly built residential premises or a new connection to your existing premises:
- Contact your local licensed electrical contractor or electrician who will determine your connection needs.
- Then contact Ergon Energy on 13 10 46 (Mon to Fri, 7.00am - 6.30pm) to discuss your connection needs with a Customer Care Representative.
- Your licensed electrical contractor must submit a completed Form A to the relevant depot. Your contractor can access Form A online or download a PDF copy (106kb).
- You must then lodge an Application for Supply with an electricity retailer of your choice.
- If the Customer Care Representative advises that a supply suitable for your connection needs is available:
- If the Customer Care Representative cannot confirm that supply suitable for your connection needs is available, or if Ergon Energy requires more information, you will need to complete a Network Connection Services Enquiry Form. We will send this form to you along with instructions on how to complete and return it.
Rural residential connection
If your home is not urban and is based in a rural area, please see our information on rural property connections.
