Connect or disconnect
Moving? You can disconnect or reconnect your electricity supply quickly and easily using our online form.
New connections to your residential property
Request a new connection to your existing home or to your newly built property.
Alter your home connection
Request to alter, upgrade or remove your residential connection.
New connections to your rural property
Information about connection of electricity supply to your rural property.
Alter your rural property connection
Request to alter, upgrade or remove your rural connection.
Renewable energy system connection
Find out about the connection process to connect your renewable energy system to the electricity grid and what payment schemes are available for supplying electricity back to the grid.
Life Support Program
If you or someone living at your premises has a medical condition that is supported by electrical equipment, you may be eligible for Ergon Energy’s Life Support Program. This is a free service that provides valuable information on supply interruptions to those in genuine need.
Guaranteed Service Levels
We guarantee our levels of service to you. Read more about the guarantees we offer.
