Payment options

Ergon Energy offers you a range of payment options so there's sure to be one that suits your needs.

Direct Debit

You don’t pay quarterly for milk. So why pay quarterly for electricity?

With Direct Debit, you choose the date your payments start, the payment amount, and how often you pay. Plus, Ergon Energy gives you the freedom to cancel at any time.

Pay your electricity bill automatically with weekly, fortnightly, monthly or quarterly payments. Simply complete the Direct Debit Authority Form (PDF 66.3 kb) or call us on 13 10 46 to register using our new automated service.

BPAY®

Pay your bill directly from your financial institution account by telephone or online.

You will need to contact your financial institution to arrange access to their telephone or Internet banking services.

You will need to quote the biller code number on the payment slip on your bill.

And BPAY ViewTM is the paperless way to receive your electricity bills. This convenient service allows you to view and pay your bills online. For more information on how to register visit the BPAY ViewTM website. 

Centrepay

Pay your energy bill automatically from your Centrelink payments. It's a free service. Contact us on 13 10 46 and we will arrange this service for you..

Cheque/money order via mail

Simply tear off the bottom portion of your account and mail it to the address shown with your cheque or money order. Please note that cheques may take three to seven days to clear.

Pay in person

Queensland customers can pay their bill at Australia Post or any other Ergon Energy agency. Please contact us on 13 10 46 for your nearest payment location.

Credit card via phone

Call 1300 363 214 to pay your bill by credit card. Please note that we accept only Visa and MasterCard.

Credit card via internet

You can pay your account online using your credit card, Debit MasterCard, or Visa Debit card.

This convenient service is provided by Australia Post.

Electronic Funds Transfer (EFT)

With EFT, you can transfer money directly from your bank account to our bank account.  To arrange EFT, please call us on 13 10 46.

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