Information to help you understand the details on your electricity bill.
Have you changed your mobile phone number or your billing address? Update your details here.
Submit an account enquiry online or you contact our call centre.
We offer a range of convenient methods for you to pay your bill.
Our Customer Assist Program may be able to help if you experience ongoing or emergency circumstances that make it difficult for you to pay your Ergon Energy electricity bill.
If we have asked you to do so, use this online form to submit your self meter read.
Submit a claim for loss or damage to property or electrical contractor fees relating to Ergon Energy faults.