This information is for urban, small to medium-sized businesses.
New connection
In order to arrange electricity connection to your newly built business premises or a new connection to your existing premises:
- Contact your local licenced electrical contractor who will determine your connection needs.
- Then contact Ergon Energy on 13 10 46 (Mon to Fri, 7.00am - 6.30pm) to discuss your connection needs with a Customer Care Representative.
- If the Customer Care Representative advises that a supply suitable for your connection needs is available:
- Your licenced electrical contractor must submit a completed Form A to the relevant depot. Your contractor can access Form A online or download a PDF copy (106kb).
- You must then lodge an Application for Supply with an electricity retailer of your choice.
- If the Customer Care Representative cannot confirm that supply suitable for your connection needs is available, or if Ergon Energy requires more information, you will need to complete a Network Connection Services Enquiry Form. We will send this form to you along with instructions on how to complete and return it.
Rural business connection
If your business is not urban and is based in a rural area, please see our information on rural business connections.
