Payment options

Ergon Energy offers you a range of payment options so there's sure to be one that suits your needs.

Direct Debit

Pay your energy bill automatically by direct debit - weekly, fortnightly, monthly or quarterly. Contact us on 13 10 46 to arrange for this service or download our Direct Debit Authority Form (PDF 56kb) which you can mail to us free of charge.

BPAY View TM

BPAY View is a payment system which enables Ergon Energy customers to view and pay their bill online rather than receiving paper bills in the post. For more information on how to register, visit the BPAY View website.

BPAY®

Pay your bill directly from your financial institution account by telephone or online.

You will need to contact your financial institution to arrange access to their telephone or Internet banking services.

You will need to quote the biller code number on the payment slip on your bill.

Mail

Simply tear off the bottom portion of your account and mail it to the address shown with your cheque or money order. Please note that cheques may take three to seven days to clear.

Credit Card

Call 1300 363 214 to pay your bill by credit card. Please note that we accept only Visa and MasterCard.

Credit Card Online

You can pay your account online using your credit card, Debit MasterCard, or Visa Debit card.

This convenient service is provided by Australia Post.

In Person

Queensland customers can pay their bill at Australia Post, Heritage Bank, or any other Ergon Energy agency. Please contact us on 13 10 46 for your nearest payment location.

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Mobile website. Stay connected this storm season and visit www.ergon.com.au/mobile. Hand holding mobile phone. The Wire newsletter. The Taking Control Issue. Manage your electricity bill with Direct Debit