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At Ergon Energy, we appreciate feedback from our customers. If you have
any questions, or you would like to make a comment on our service.
Please contact Ergon Energy at the numbers listed below.
| Customer Service |
|
Phone (within Australia) : 13 10 46 (7.00am - 6.30pm Monday to Friday)
Phone (from outside Australia) : +61 7 4921 6001
Email : customerservice@ergon.com.au
If you'd like some tips on how to use our phone system please click here.
National Relay Service : 13 36 77
Speech to Speech Relay : 1300 555 727
Interpreter Services : 13 14 50
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If you would prefer to contact us via e-mail, simply fill out our online
contact request form.
| Faults
only |
|
Phone : 13 22 96
24 hours a day, 7 days a week
|
| Life-Threatening
Emergencies only |
|
Phone : 000 or 13 16 70
24 hours a day, 7 days a week
|
| Office
of the Customer Advocate |
Customer Advocate Postal Address : PO Box 15107 City East QLD 4002
Email : customer.advocate@ergon.com.au
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Ergon Energy ABN details
Ergon Energy Queensland Pty Ltd ABN 11 121 177 802
Ergon Energy Corporation Limited ABN 50 087 646 062
Ergon Energy Postal Address
PO BOX 308
Rockhampton Qld 4700
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