In the event of an emergency call Ergon Energy Faults & Emergencies on:

Faults only

Phone : 13 22 96 24 hours a day, 7 days a week

Life-Threatening Emergencies only

Phone : 000 or 13 16 70 24 hours a day, 7 days a week

Office of the Customer Advocate

PO Box 15107 City East QLD 4002 customerservice@ergon.com.au www.ergon.com.au

Remember, extreme weather conditions may cause telephone lines to be congested or damaged, so please be patient. If you can't get through and it is a life threatening emergency, please notify police.

WARNING

Always assume that fallen powerlines are 'live'. Contact with fallen powerlines can cause serious injury or death. Keep away from fallen powerlines in water, as this can also cause serious injury or death.